JOB DESCRIPTION

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We are looking for an Account Manager to expand our sales team.  You will join and work closely together with a team of 2 account managers, managed by the CEO.   Your responsibilities include:

• Responsible for all client communications, conflict resolution and compliance on client deliverables and revenue
• Reviews all major deliverables (i.e. strategic brief, function spec, etc.) to ensure quality standards and client expectations are met
• Ensures that client issues are dealt with in an efficient manner, informing your peers of any problems that may arise
• Owns the contract and contract renewals for new work for an existing client
• Approves Change Orders and invoices, and is responsible for payment collections
• Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project
• Ensures that all processes and procedures are completed, quality standards are met and that projects are profitable
• Aware and in pursuit of opportunities for account growth and new business
• Communicates the client's goals and represent the client's interests to the team
• Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations
• Understanding of company capabilities and service and effectively communicates all offerings to the client
• Reports to the CEO, providing regular input on all account activity

YOUR PROFILE

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• Proven account management skills required in order to create, maintain and enhance customer relationships
• Minimum 3 years of account / project management experience, preferably in IT
• Detail oriented
• Technical competence (understand software, hardware, networks, etc)
• Motivated, goal oriented, persistent and a skilled negotiator
• High level of initiative and work well in a team environment
• Excellent written and oral communication skills
• Handles stressful situations and deadline pressures well
• Plans and carries out responsibilities with minimal direction

WE OFFER

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An attractive salary package according to your experience, including a guaranteed training budget, company car, portable, insurance package, retirement savings, etc.  A position within a dynamic and stimulating environment with room for future career moves.

CONTACT

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Apply for this position by sending your CV and motivation to jobs@aca-it.be

Or

ACA IT-Solutions NV
Ilgatlaan 5c
3500 Hasselt
Belgium